To our valued clients, vendors and partners:
I am extremely pleased to announce the merger of Blue Star with MapleTronics, a full-service IT planning and managed services company with offices in Indiana, Tennessee and Florida. With this merger, we look forward to continuing working with you while adding strength to our existing valuable group of IT professionals.
I am joining the MapleTronics team as VP of Innovation, which will entail evaluating our combined service offerings, reviewing our internal systems and fine-tuning our core processes. Combined with the additional knowledge, support and focus of services provided by the MapleTronics team – we feel we will be better together in enhancing our clients’ technology experience.
So, what does this mean for Blue Star clients? You will see very little change to your support, really just a name change. Joining MapleTronics gives us a lot more ability to feel small as we grow. We can keep our small team focus, but still have a robust technical and administrative support teams behind us. Additionally, our hope is that you will see significant benefits in the following areas:
• Increased resources – more staff and expanded help desk
• Increased expertise – breadth and depth of staff knowledge
• Additional project and client technology resources – to provide a better, customized client experience
• New offerings including Training Services and After Hours Live Help Desk
Our existing staff will be joining MapleTronics and will continue to provide the excellent level of service, support and collaboration our clients and vendors have come to expect. Our team is very excited about joining MapleTronics and we look forward to being able to combine our expertise and experience with the great people at MapleTronics and become part of a larger and stronger team of IT professionals.
We encourage you to visit the website at https://www.mapletronics.com to learn more about our new company.
All of us at Blue Star want to personally say a big Thank You for your continued business and partnership, and we look forward to our continuing relationship. And, please feel free to reach out to any of us with any and all questions you may have about these exciting changes or how MapleTronics can bring you additional benefits.
Blue Star, Inc
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