Small businesses have a myriad of IT needs, including managing HR records, accounting, running reports for clients and maintaining client and sales files. Because of this, most small business owners and managers are forced to wear many hats, with functions that range from human resources director to accounts receivable clerk to marketing manager. At Blue Star Pro, we don’t feel that you should also have to be your company’s IT department and stay current on all of the latest technology and cyber security protocol. For that reason, we offer managed IT service packages that are designed especially for your business, whether you are a three-person office or a multi-location company.

Computer support services

We understand that every small business is unique and every owner has his or her hopes and dreams for the future of the company. That’s why at Blue Star Pro, we take the time to learn about you and your company before we ever sit down and talk about a managed IT service plan. We don’t ever want you to have to pay for services that don’t affect your business or not be able to take advantage of those that do. We don’t work with pre-packaged IT service plans at all. That’s not how we roll. To give you a feel for what we can do, below are just a few of the many IT and computer support services we provide:

  • Strategic IT Planning. At Blue Star Pro, we feel that we’re more of a partner than a vendor. We like to think of our role as being your chief information officer. As part of this role, we’ll help you to manage your IT needs, giving you more time to spend with your customers, your employees and your family. We’ll also give you and your employees the peace of mind that comes with knowing we have your back and your operation won’t lose valuable work time dealing with a computer glitch or website downtime.
  • IT maintenance. Why is it that your computer “fix-it” tech never seems to be around when you need him or her? At Blue Star Pro, we’re your partner, so our team will be available to troubleshoot and fix your computer issue whether it’s at 8:00 in the morning or 8:00 at night. We understand that your business depends on your website and your other IT products being online, so we’ll work diligently from the time you call until you’re back online.
  • Cloud services. Cloud services are another critical aspect of most IT service plans. These off-site hosted services, such as Microsoft Office 365 and VoIP communications services, allow even the smallest company to compete with large corporations with their large IT budgets. At Blue Star Pro, we provide secure cloud storage for your customer and HR records, which allows you and your staff to access project files from any Internet-enabled device, even when you’re on the road, without leaving your data vulnerable to cybercriminals and hackers.
  • Wireless networking.¬†We understand that keeping your customers’ sensitive personal and financial information secure is important to you. Allow this data to be compromised and you might find yourself out of business. While wireless networking is convenient, it does potentially make your information more vulnerable to cyber thieves. We’ll set up a system that will protect your data from unauthorized eyes and give you the benefits of wireless networks without the threat.
  • Computer support.¬†One of the most significant benefits we offer to small businesses is to be an on-call computer technician. We understand how costly and frustrating computer downtime can be, especially when you don’t have an in-house IT person. At Blue Star Pro, we’ll be that tech and, since we are already familiar with your business and your IT configuration, we can generally fix your problem more quickly than a remote help desk or another third party can.
  • Cybersecurity.¬†Cybersecurity is critical to all businesses today. Small companies can be especially vulnerable because criminals expect them (sometimes correctly) to have less security in place. At Blue Star Pro, we’ll beef up your defenses against hacking, viruses and ransomware (among other threats) and give you the security that comes from knowing your valuable customer data is safe from cybercriminals.

Computer support company services New Buffalo

Located in Goshen, IN, in the Michiana region, Blue Star Pro offers a full menu of computer support and other IT services to small businesses in cities like New Buffalo. To learn more about how Blue Star Pro can help your office function more securely and efficiently with quality IT services, contact us today at (574) 975-0767 .

Published on 23rd December 2018 by Jon Morningstar

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