Benefits of Hiring a Managed IT Company vs. Basic Computer Repair

What Managed IT Companies in South Bend Provide Basic Computer Repair Services?

You see the ads posted for computer repair, and it is easy to assume these people know all there is to know about computers and must be able to help you with your business needs. However, computer repair and managed internet technology (IT) are two totally different worlds. Take a look at the benefits of hiring a managed IT services versus a computer repair company in South Bend, IN.

Better Service at a Lower Rate with a Managed IT Service

When you work with a managed IT service as a business owner, you get their full list of service offerings for only a small monthly fee. Of course, you could hire an IT professional to come in as needed and not have that monthly fee, but it is much more feasible to contract a team of experts that will assist you on an ongoing basis in multiple ways. Some examples of things a managed IT service can help a business with include:

• Setting up network security features
• Building an Intranet network for employee access
• Installing new hardware in the physical location
• Seeking out proper cloud-driven storage servers as needed
• Updating and upgrading software programs when necessary

If you go to a computer repair shop for help with a network issue, what you will likely get is a one-man service that will help you fix one problem and be gone. If you have multiple problems over the course of a year, you will end up having to bring the professional back several times and pay them whatever they may charge for every visit.

Continuous Monitoring of Their Network with a Managed IT Service

In 2017, the cost of data breaches to businesses teetered at a staggering $3.6 million, according to a study done by IBM. Any business network should be under the most professional scrutiny to ensure that the network is secure, and for that reason, a basic computer repair shop simply does not have what a business needs for ultimate protection.

When you work with a managed IT service, you get direct and ongoing monitoring of all parts of keeping the network secure from outside and potential insider threats. Any small problems with security are usually caught before they become bigger issues that cost the company a lot of money.

Resolved Problems Before Disruption with a Managed IT Service

One disruption in computer processes within a business and it can cost the company a lot of profit. For example, if a call center company experiences a network outage and employees are unable to access caller information with inbound calls, pretty much all work comes to a standstill. Customers do not get the service they need and production numbers are not met.

The best way to avoid costly disruptions in network computer processes is with ongoing maintenance and attention, which is one thing a managed IT service can provide. They have a team of professionals, oftentimes who work around the clock via remote monitoring tools, to continually ensure everything is working as it should be. What this means for business owners is they get a dramatic reduction in network downtime and a higher rate of overall efficiency in the workplace.

Overall, a managed IT service can provide companies with a more intrinsic form of computer-related assistance than a shop that offers basic computer repair South Bend. With managed IT services working hard for you business, you will see an elevation in customer satisfaction, fewer issues with downtime, and more efficiency with many workflow processes.